Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Fncher platform, website (fncher.com), mobile interfaces, and related services (collectively, the “Service”) operated by FINCHER INC, a Delaware C-corporation (“Fncher,” “we,” “us,” or “our”).

By creating an account, accessing the Service, submitting information, or using any feature of the platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Important: Fncher is currently in beta. Features and functionality may change. We will make reasonable efforts to notify users of material changes.

1. What Fncher Is

Fncher is an open house marketplace for licensed real estate agents. The Service lets agents post open houses, request and book open houses, accept bookings, submit work reports, capture visitor sign-ins, and use the related tools described in these Terms.

The Service does not sell credits, does not offer subscriptions, does not process payouts, and does not use Stripe Connect. Fncher does not pay agents for hosting, booking, or completing open houses. Nothing on the Service is a promise of income.

2. Eligibility

To use the Service you must:

Be at least 18 years of age;
Be a licensed real estate agent or broker in good standing in the United States; and
Have the legal capacity to enter into a binding agreement.

By using the Service you represent and warrant that you meet these requirements. We may request proof of licensure at any time and may suspend or terminate accounts that fail to meet eligibility requirements.

Fncher does not offer broker accounts, brokerage accounts, join codes, or platform affiliations. Every user holds an individual agent account. Holding a broker license does not create a separate account type or any management rights over other users on the Service.

3. Accounts & Registration

3.1 Agent Accounts

Users create an individual agent account. Once registered and eligible, you may post open houses, request and book open houses, accept bookings, capture leads, submit work reports, and use the tools made available in the Service.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.

4. Open Houses, Bookings & Reports

Agents may post open houses and request to book open houses posted by other agents. A booking is confirmed only when it is accepted through the Service. The Service may limit how many open houses an agent can have posted or booked at the same time. Any limit in effect is shown in the Service and may change.

Open houses must be accurately described. Private instructions and emergency contact information are visible only to the confirmed booking agent.

4.1 Automatic Cancellation of Unbooked Open Houses

Any open house that remains unbooked will be automatically cancelled 30 minutes before its scheduled start time.

4.2 Work Report Requirement & 24-Hour Grace Period

After an open house ends, the booking agent has a 24-hour grace period to submit the work report. If no report is submitted within that 24-hour window, the system will automatically generate a “No Report” entry and will apply one (1) Flag to the booking agent’s account.

4.3 Automated Reminder Emails

The platform sends the following reminder emails to the booking agent:

Day-of reminder
One-hour-before reminder
Post-event report reminder (if the work report has not been submitted)

5. Platform Tools

Tools on the Service are provided to operate open house posting, booking, and follow-up. They are not a paid product, a credit system, or a payout system.

5.1 Visitor Sign-In

Hosting agents may use the open house sign-in tool to collect visitor information described in Section 6 and in the Privacy Policy.

5.2 Work Reports

The booking agent submits a work report after the open house. When a guest agent hosts an open house for another agent’s listing, the listing agent receives a copy of the work report, but visitor contact details remain private to the host.

5.3 Auto Follow-up Emails

Auto follow-up emails are free for every host. When enabled, the platform sends one thank-you email on the host’s behalf to each eligible visitor after the open house ends. One email is sent per lead. Only the host can send these emails. Guest-agent reports cannot trigger them. Emails are sent only to visitors who indicated they are not already working with a real estate agent.

6. Visitor Sign-In & Lead Privacy

Visitors who sign in at an open house provide name, contact information, intent, timeline, and whether they are already working with a real estate agent. This information is shared with the hosting agent so they can follow up.

If a visitor indicates they are already working with a real estate agent, their phone number and email address are hidden from all agents on the platform.

When a guest agent hosts an open house for another agent’s listing, the listing agent receives a copy of the work report, but visitor contact details remain private to the host.

7. Account Discipline & Reputation System

Fncher maintains a strict, fully automated reputation system to protect the quality and integrity of the platform.

Every agent account has a permanent flags counter. Flags are applied automatically by the system under the following conditions:

Missed Work Reports — If an agent fails to submit a required open house work report within the 24-hour grace period, the system automatically generates a “No Report” entry and applies 1 Flag to the agent’s account.
Flagged Work Reports — Listing agents may flag a submitted work report for policy violations (inappropriate content, fake or misleading information, unprofessional conduct, spam, etc.). A work report may only be flagged within 7 days of its submission. When 3 unique listing agents flag the same work report, the host agent receives 1 Flag.
Open House Reports in the Feed — When an open house receives 3 unique reports from different agents, the open house is automatically removed from the feed and the poster receives 1 Flag.

Progressive Penalties

1 Flag → System Warning (visible in your notifications)
2 Flags → Final Warning (“Last Chance”)
3 Flags → 14-day temporary ban
4 Flags → 45-day temporary ban
5 Flags → 90-day temporary ban
6 Flags → Permanent ban

While banned, an agent cannot post open houses, request open houses, or use other restricted platform features.

Flags may decay: After 90 consecutive days with no new flags (and while not currently banned), the system automatically removes 1 Flag. This gives agents a chance to recover from early mistakes while still allowing repeat offenders to reach a permanent ban.

Flags and bans are applied automatically. Fncher does not manually review every case. Attempts to circumvent the system, submit false reports, or harass other users may result in additional flags or immediate permanent ban.

You may not report your own content. You may not report the same open house or work report more than once. You are limited to five (5) reports per day.

Auto-generated “No Report” entries are marked as Auto Flagged. Listing agents cannot add additional flags to these system-generated entries.

8. User Conduct

You agree that you will not:

Post false, misleading, incomplete, or fraudulent open houses, reports, or information;
Harass, spam, or misuse any lead or contact information obtained through the Service;
Attempt to circumvent booking limits, security measures, or the reputation system;
Share account credentials in a manner that violates these Terms;
Upload content that is illegal, defamatory, obscene, or infringes the rights of others;
Use the Service for any purpose that violates applicable real estate, fair housing, or consumer protection laws;
Create artificial open houses, fake bookings, or fake reports to manipulate the feed or the reputation system.

We reserve the right to investigate violations and to suspend or permanently terminate accounts that violate these Terms or that we reasonably believe pose a risk to the platform or other users.

9. User-Generated Content

You retain ownership of content you submit (including photos, notes, reports, profile information, and open house details). By submitting content you grant Fncher a non-exclusive, worldwide, royalty-free, sublicensable license to use, host, store, reproduce, modify, and display that content solely as necessary to operate, improve, and promote the Service.

You represent that you have all necessary rights to the content you submit and that it does not violate any third-party rights or applicable law.

10. No Fees, Credits, Subscriptions, or Payouts

Fncher does not currently charge a fee to create an account, post an open house, book an open house, submit a report, or use the tools described in these Terms. The Service does not sell credits, does not offer a subscription, does not process payments for those features, and does not pay out funds to users.

If Fncher later adds a paid feature, that feature will be described in an updated version of these Terms before it is charged. Nothing in the Service today creates a balance, a cash value, or a right to payment.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” FNCHER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Fncher is a technology platform that facilitates connections between real estate agents. We are not a real estate brokerage, do not provide real estate brokerage services, do not operate broker or brokerage accounts on the platform, do not guarantee any leads, bookings, results, income, or outcomes, and do not endorse any particular agent. You are solely responsible for compliance with all applicable real estate licensing laws, fair housing laws, and professional obligations.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FNCHER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO FNCHER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless Fncher and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your content, your open houses, your reports, your use of visitor information, your violation of these Terms, or your violation of any applicable law or third-party right.

14. Termination

You may stop using the Service at any time. We may suspend or terminate your access immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease. Provisions that by their nature should survive termination (including ownership, disclaimers, limitations of liability, and indemnification) will survive.

15. Changes to These Terms

We may modify these Terms at any time. The updated version will be posted on this page with a revised “Last Updated” date. Material changes will be communicated via email or in-app notice when reasonably practicable. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance of the changes.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

17. Contact

Questions about these Terms may be sent to:

Email: contactfncher@gmail.com
Company: FINCHER INC

This email is for questions about these Terms only. We are a small team and response times may vary. This is not a customer support channel.

By using Fncher, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.